From enquiry to delivery, I aim to make your experience as stress free as possible. I am with you every step of the way to creating the cake you have always dreamed of.
I have created this simple Customer Journey to give you an insight into the cake ordering process.
I believe that a great customer experience is personalised, timely, memorable, and consistent. Consistency is an important quality that describes your every experience with London Piece of Cake.
Visit my website and have a look around
Get in contact with me
Pay deposit or
in full & book date
2 days prior to
event, receive sneak
receive cake on delivery
See the complete
cake for the first time
Take cake to event venue & set up on cake table
baked to order
to family &